Sometimes, you're not near your computer, and you just need something on it. Or you want to let a technician into the inner workings of your machine, so that they can figure out what's wrong with it. People in either of these situations can benefit from having some form of remote PC access.
The software is a program that allows access to your computer's software and files from a different physical location, thus the name remote access. It can be configured to allow only certain programs and files to be accessed, keeping the security problem somewhat under control. But the opening that remote software creates can allow hackers to gain access, even if your settings are fairly private.
Windows computers have come with built-in remote access software since Windows 2000 and XP came out. The current Windows 7 OS has a remote access program that specifically allows you to play media from your home computer on any other computer, a feature which has been popular. The earlier versions have been criticized and characterized as hard to use and not as good as some other, both free and paid programs. There are various reasons why remote access software can be useful. One is the ability to compile important information such as files and data on a single computer, and then allow access from other people in various locations who are all working on the same project. This can allow the possibility of a company or office where the people are not in the same physical location. Technical services also benefit from remote access software. Being able to let a technician find the problem themselves, rather than relying on the rather tedious process of asking you to perform tasks and report the results, can save time and money. Because in-person technical service can be so expensive, but technicians can find out much of the same information via remote access, it can be money saved without sacrificing quality, too. Various versions and brands of remote access software were created to work on different operating systems. This is usually the system on which they perform the best, even if they have been adapted at a later date to work on more types of computers. Do enough research to be sure that the program you want will work well with your OS.
Unfortunately, remote access software can create huge security holes in your machine. Installing the software necessarily opens the machine to some outside invasions, and they might not all be desirable ones. Sometimes viruses and bugs can slip in through the cracks the remote access software left. To reduce problems, always back up your entire computer right before installing the software, and consider wiping and restoring your machine if you later remove it.
The good parts and the bad parts of remote PC access software make the decision easy for some people, but most will have to think about it for a while. If you truly need the functions of remote access, the risks may be worth taking. If you can do without, then you might find more peace of mind by not using it. If you do install or run any kind of remote access software, make sure to keep your antivirus software updated.
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